Empathic Communication to Support Behaviour Change
To communicate empathically and support behaviour change we need to use a human model of communication.
Learn to Communicate Empathetically
With this mini-course powered by psychology
Most communication models are based on a telecommunication "transmission" logic. The video introduce an alternative communication model that we refer to as the "bulls-eye model".
This course is free when you sign up
Get instant access to this course, and all our other free resources, when you sign up
UX Campus Online is filled with premium resources on all things UX. Signing up gives you access to a plethora of free courses, lectures, and other resources. All taught by our industry recognized teachers.
☞ Sign Up Now and get Instant Access to UX Campus Online
Instructor
Rune Nørager
Senior Human Factors Specialist, PhD
[email protected]
Over the past 20 years, Rune has worked on building a bridge between evidence-based psychological theories and design tools and processes. In this teaching, Rune introduces the design-psychological tools he developed and illustrates their use on a multitude of project cases from his work across various industries.
Want more?
Check some of these related courses. Or click "View all courses" to see all our free resources.
-
Simple Communication: How to Support Easy understanding of Complex Messages
Communication of complex messages often overburdens people because we don't utilise all the processing powers available to us. By "re-coding" your messages these unused processing powers all humans have can be activated.
Enroll for freeFree
-
Human-Centred Design: UX Expert Design Tools
5.0 average rating (1 review)Join the course and learn to design solid user experiences (UX) by understanding how humans think and work. With UX Expert Design Tools, you can design with the knowledge of human nature in mind and feel empowered to make the right design decisions.
Free
-
CX, UX and Usability
Have you heard the terms Customer Experience (CX), User Experience (UX) and Usability without really understanding the difference? This course will introduce you to each of these terms, and give you a clear way to distinguish between them.
Free
Or check out our Live Master Classes
We have a full range of design master classes taught live. Here you find seven master classes that cover the needs required to do superior design-driven innovation.
Industry Trusts UX Campus
We have provided training for hundreds of specialists from a wide range of professional backgrounds and industries.
