Get CX, UX and Usability right

With this mini-course powered by psychology

For the design of products and services, the terms Customer Experience, User Experience and Usability are critical to get right. In design teams they often lack a clear-cut definition and operationalisation. Instead, there exists multiple logics with vague, overlapping and even contradictory definitions. This lack of a shared explicit understanding negatively impacts design. This video provides an operational account to help fix that.

What's inside?

  • On-Demand Video

    Watch at your own pace and in high quality.

  • Academic Excellence

    All teaching is carried out by professionals with both practical experience and academic backgrounds

  • We Practice What We Teach

    All our teachers use the tools they teach on a daily basis. For us, there is not gap between theory and practice.

This course is free when you sign up

Get instant access to this course, and all our other free resources, when you sign up

UX Campus Online is filled with premium resources on all things UX. Signing up gives you access to a plethora of free courses, lectures, and other resources. All taught by our industry recognized teachers.

☞ Sign Up Now and get Instant Access to UX Campus Online

Instructor

Rune Nørager

Senior Human Factors Specialist, PhD

Over the past 20 years, Rune has worked on building a bridge between evidence-based psychological theories and design tools and processes. In this teaching, Rune introduces the design-psychological tools he developed and illustrates their use on a multitude of project cases from his work across various industries.

Want more?

Check some of these related courses. Or click "View all courses" to see all our free resources.

☞ View all courses

Industry Trusts UX Campus

We have provided training for hundreds of specialists from a wide range of professional backgrounds and industries.

UX Campus Customers